Your privacy matters to us. This Privacy Policy explains how qqawin9 collects, uses, stores, and protects your personal information in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).
This Privacy Policy ("Policy") describes how qqawin9 ("we," "us," or "the Company") collects, processes, stores, and protects the personal data of players and visitors who access the qqawin9 online gaming platform at qqawin9.app (the "Platform"). qqawin9 is a PAGCOR-regulated online gaming operator serving Filipino players across the Philippines, including Metro Manila, Cebu, Davao, Quezon City, and Makati.
By registering an account on the qqawin9 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the Platform.
This Policy should be read together with our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.
qqawin9 acts as the Personal Information Controller (PIC) as defined under the Philippine Data Privacy Act of 2012. As PIC, qqawin9 determines the purposes and means of processing your personal data and is responsible for ensuring that all processing activities comply with RA 10173 and its Implementing Rules and Regulations (IRR).
qqawin9 has appointed a Data Protection Officer (DPO) who oversees compliance with this Policy and applicable data privacy laws. Contact details for the DPO are provided in Section 14 of this Policy.
qqawin9 collects the following categories of personal data from players:
qqawin9 collects personal data through the following means:
The table below summarizes the purposes for which qqawin9 processes your personal data and the corresponding legal basis under RA 10173:
| Purpose | Legal Basis |
|---|---|
| Account registration and identity verification (KYC) | Contractual necessity; legal obligation (PAGCOR AML requirements) |
| Processing deposits and withdrawals in Philippine Peso | Contractual necessity |
| Age verification (21+ requirement enforcement) | Legal obligation (PAGCOR regulations) |
| Anti-money laundering (AML) and fraud prevention | Legal obligation (RA 9160, as amended) |
| Customer support and dispute resolution | Contractual necessity; legitimate interest |
| Responsible gaming monitoring and self-exclusion | Legal obligation; legitimate interest |
| Platform security and fraud detection | Legitimate interest |
| Marketing communications (with your consent) | Consent (opt-in only) |
| Analytics and platform improvement | Legitimate interest |
qqawin9 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data only in the following circumstances:
We engage trusted third-party service providers who process data on our behalf as Personal Information Processors (PIPs) under RA 10173. These include KYC verification providers, payment processors (GCash, PayMaya, partner banks), cloud hosting providers, and customer support platforms. All PIPs are contractually bound to process data only as instructed by qqawin9 and to maintain appropriate security standards.
qqawin9 is required by law to disclose certain player data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government authorities upon lawful request or as required by applicable regulations.
We may disclose personal data where required by a court order, subpoena, or other legal process issued by a Philippine court or competent authority.
In the event of a merger, acquisition, or sale of all or substantially all of qqawin9's assets, player data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.
qqawin9 retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with qqawin9's data disposal procedures.
qqawin9 implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
In the event of a personal data breach that is likely to result in harm to affected players, qqawin9 will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with RA 10173.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by qqawin9:
To exercise any of the above rights, please contact qqawin9's Data Protection Officer using the contact details in Section 14. We will respond to all verified requests within fifteen (15) business days, as required by the NPC's guidelines.
qqawin9 uses cookies and similar tracking technologies to operate and improve the Platform. The following types of cookies are used:
You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies may affect Platform functionality. For more information on managing cookies in popular Philippine mobile browsers, refer to your device's help documentation.
The qqawin9 Platform is strictly for persons aged 21 years and above, in accordance with PAGCOR regulations governing casino-style online gambling in the Philippines. qqawin9 does not knowingly collect personal data from individuals under 21 years of age.
If qqawin9 discovers that personal data has been collected from a person under 21, the account will be immediately suspended, all associated data will be deleted or returned to the verified guardian where legally required, and the matter will be reported to PAGCOR. Parents and guardians are encouraged to use device-level parental controls to prevent underage access to online gaming platforms.
Some of qqawin9's third-party service providers may be located outside the Philippines. Where personal data is transferred to a country that does not provide an equivalent level of data protection as the Philippines, qqawin9 ensures that appropriate safeguards are in place, including contractual clauses approved by the National Privacy Commission, to protect your personal data in accordance with RA 10173.
qqawin9 will not transfer your personal data to any jurisdiction that is subject to sanctions by the Philippine government or that lacks adequate data protection frameworks without your explicit consent.
qqawin9 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or NPC guidelines. Material changes will be communicated to registered players via email or an in-platform notification at least seven (7) days before taking effect. The "Effective Date" at the top of this Policy will be updated accordingly.
Your continued use of the qqawin9 Platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree with the changes, you must cease using the Platform and may request account closure.
For any questions, concerns, or requests relating to this Privacy Policy or your personal data rights under RA 10173, please contact qqawin9's Data Protection Officer:
Data Protection Officer — qqawin9
Email: [email protected]
General Support: [email protected]
Our DPO and support team are available 24/7 in English and Filipino. We aim to respond to all data privacy requests within fifteen (15) business days. Please do not include sensitive information such as passwords or full payment details in your email.
Six commitments that keep your personal information safe on the qqawin9 platform.
Every connection between your device and qqawin9 is protected by 256-bit SSL/TLS encryption. Your login credentials, payment details, and personal data are never transmitted in plain text.
qqawin9 fully complies with the Philippine Data Privacy Act of 2012. We have a registered Data Protection Officer and follow all NPC guidelines for data collection, processing, and breach notification.
Access, correct, delete, or port your data anytime. qqawin9 responds to all verified data privacy requests within 15 business days — no runaround, no excuses.
qqawin9 never sells, rents, or trades your personal data to third parties for marketing. Your information is used only to operate your account and comply with PAGCOR and AMLC requirements.
Sensitive data stored on qqawin9 servers — including government ID numbers and financial records — is encrypted at rest using AES-256, the same standard used by Philippine banks.
In the unlikely event of a data breach, qqawin9 notifies the NPC within 72 hours and informs affected players without delay — fully in line with RA 10173 breach notification requirements.
Now that you know how qqawin9 handles your data, play with full confidence. Create your account in under 3 minutes, fund it with GCash or PayMaya, and enjoy live casino, slots, and sabong — all under PAGCOR regulation. Must be 21+ to register.
⚠️ Gambling is addictive. Know when to stop. | 🔞 21+ Only | PAGCOR Regulated